How to Receive Orders Through the Manager App or Web Browser
Our dedicated Orders interface is a tablet-optimized way to view your orders, auto-updated as new orders come in. This interface is great for the kitchen as it allows you to mark orders as Complete and easily track what still needs to be done.
To get started:
- Login to your account.
- Click Restaurant Manager in the top black bar.
- Under Restaurant Settings, click Restaurant Locations.
- Click on the blue bar labeled Edit/View Additional Details for this Location for the location you wish to set up order notifications for.
- Click the Orders & Notifications tab.
6. Next, Scroll down and check the box next to "I want to view orders using a mobile app..." and click the Save main notification details button.
7. Click setup an account user link to make sure you have an Account User with the correct permissions.
8a. If you HAVE an Additional User set up, click the pen and paper icon to check that you have an account that "Is permitted to access the tablet orders interface".
8b. If you DO NOT HAVE an Additional User set up, click Add a New Employee Account, and fill in the boxes provided. Making sure the "Is permitted to access the tablet orders interface" box is selected.
9. You can now choose to download the "Manager App" through the IOS/Apple App Store or the Android app (through Google Play only), or use the Web App with your tablet Internet Browser.
10. Sign into the Manager App using your Account ID String (see #7's screenshot above), and the Username and password of the Additional user (from #8a & 8b above) with the tablet orders interface permission enabled.
Web Browser (Web App)
Manager App
11. Here you can see your orders for a range of dates, and filter by open and completed orders.
Web Browser (Web App)
Manager App
12. Click the gear icon in the top right to set up notification options for when you receive orders.
Web Browser (Web App)
The Web App version has fewer notification options and does not offer auto-printing.
Manager App
Web Browser (Web App)
Manager App