Online Ordering Support Guides
  • Getting Started
  • Restaurant Manager
  • Order Management App
  • Marketing
  • Reports FAQs

Account Settings FAQs

  • Account Billing and How to Update Billing Information
  • How Can a Customer Pay As Tax Exempt?
  • How can I change my restaurant location address or phone number?
  • How Can I Change My Restaurant Location Hours?
  • How can I Find My Billing Statements?
  • How can I use the Promotional Spot?
  • How do I change the unit of measurement for distance?
  • How Do I Setup A House Account Payment Option?
  • How do I setup delivery settings and fees?
  • How Do I Setup Order Notifications?
  • How to Create Custom Order Types?
  • How to Hold Phone Notifications When Closed + Notification Blackout Information
  • How to Receive Orders Through the Manager App or Web Browser
  • Order Sheet Layout
  • Receiving Orders with Square POS
  • What are my options for dealing with fake orders?
  • What If My Fax Machine/Printer/Computer Isn't Where Staff Would See The Order?
  • Why is my online menu still showing an old version?

Categories

  • Account Settings FAQs
  • Restaurant Location Settings
  • Order Notifications
  • Online Ordering Template Design
  • Menu Items
  • Menu Item Add-Ons
  • Coupons
No results found

© Order Online, Inc. 2025. Powered by Help Scout